A short guide to what happens after you order. The binding terms are in our Shipping Policy.
Where we ship
We currently ship within the United States only: the 50 states and the District of Columbia. We do not ship to P.O. boxes or APO/FPO/DPO addresses.
Processing and delivery
We dispatch orders within 5 business days unless the product page says otherwise. Shipping costs are shown at checkout before you pay. Where the carrier gives a delivery estimate, it is shown at checkout or in your shipping confirmation; estimates are not guaranteed delivery dates.
Tracking
When your order is dispatched, we email a shipping confirmation, including a tracking number where the carrier provides one.
Check your address
Please check your shipping address at checkout. If you spot a mistake, email support@magavaultstore.com right away. We can usually correct it before dispatch.
Delays, lost or damaged parcels
If we cannot ship on time, we will email you and you can choose to wait or cancel for a full refund of the unshipped items. For lost or damaged parcels, see the Shipping Policy and the Return and Refund Policy.