Orders & shipping
Where do you ship?
We currently ship within the United States only: the 50 states and Washington, D.C. We do not ship to P.O. boxes or APO/FPO/DPO addresses. See the Shipping Policy.
How long does it take to ship?
We dispatch orders within 5 business days unless the product page says otherwise. Shipping costs are shown at checkout. Delivery estimates, where the carrier provides one, are not guaranteed delivery dates. See the Shipping Policy.
Can I track my order?
When your order is dispatched we email a shipping confirmation, including a tracking number where the carrier provides one.
Can I cancel my order?
Yes, if it has not been dispatched. Email support@magavaultstore.com as soon as possible and we will cancel it and refund you in full. Once dispatched, the Return and Refund Policy applies.
About our products
Are your coins legal tender?
No. Our coins are commemorative collectibles. They are not issued by the U.S. government and have no face value or payment value as currency. See the Product Disclaimer.
Are you connected to the U.S. Mint or the government?
No. MAGA Vault Store is an independent commercial retailer. We are not affiliated with, endorsed by, authorized by, or sponsored by the U.S. government, the Treasury, the United States Mint or any other government agency.
Are your pieces solid gold or silver?
Only if the listing states the precious-metal content, such as weight and fineness. Words like plated, layered or gold-tone describe a surface finish, not solid precious metal. See the Product Disclaimer.
Will my piece go up in value?
We make no promise about resale or investment value. Our products are sold as commemorative and decorative collectibles.
Returns
How do I return something?
Email support@magavaultstore.com before sending anything back. Change-of-mind returns can be requested within 30 days of delivery. We review your request and, if approved, send the return address and instructions. See the Return and Refund Policy.
Something arrived damaged or wrong. What now?
Email us with your order number and photos of the item and packaging, and keep the packaging. We will put it right as set out in the Return and Refund Policy.